Concepts and Advances in Information Knowledge Management Books

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Concepts and Advances in Information Knowledge Management


Concepts and Advances in Information Knowledge Management
  • Author : Kelvin Joseph Bwalya
  • Publisher : Chandos Publishing
  • Release : 2014-04-11
  • ISBN : 9781780634357
  • Language : En, Es, Fr & De
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Effective information and knowledge resource management is a driver of competiveness. Many developing countries have put mechanisms in place that seek to match knowledge-based economies, where information has become the fuel for responsiveness, innovation, and competition. Concepts and Advances in Information Knowledge Management brings out emerging and current discussion from the sub-fields of information management in this environment. This title consists of sections on key aspects of information knowledge management and addresses knowledge management, library studies, archives and records management, and information systems. Presents research aimed at harmonizing theory and practice of general information management paradigms Gives insight into the place of archives, records management, and information technology impacting socio-economic value chains Disseminates theoretical and applied models, and information management system architecture emerging from cloud computing and retrieval systems

Knowledge Management


Knowledge Management
  • Author : Irma Becerra-Fernandez
  • Publisher : M.E. Sharpe
  • Release : 2008
  • ISBN : 9780765623744
  • Language : En, Es, Fr & De
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This book serves as a complete introduction to the subject of Knowledge Management (KM), and incorporates technical as well as social aspects, concepts as well as practical examples, and traditional KM approaches as well as emerging topics. Knowledge Management: Systems and Processes enhances the conventional exposition of KM with an in-depth discussion of the technologies used to facilitate the management of knowledge in large and small organizations. This includes a complete description of the theory and applications of the various techniques and technologies currently in use to manage organizational knowledge. The discussion of technology is at a level appropriate for the typical business administration graduate student or corporate manager. Special features:* Includes case studies of actual implementations of KM systems, including details such as system architecture * Contains numerous vignettes describing practical applications of KM initiatives at leading firms and governmental organizations * Provides a balanced view of knowledge management, while incorporating benefits and controversial issues, and both technology and social aspects * Extremely current, making extensive use of latest developments in, and examples from, the field of KM * Written by two proficient and recognized researchers in the field of KM.

Customer centric Knowledge Management


Customer centric Knowledge Management
  • Author : Minwir Al-Shammari
  • Publisher : IGI Global
  • Release : 2012
  • ISBN : 1613500890
  • Language : En, Es, Fr & De
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"This book is a comprehensive collection addressing managerial and technical aspects of customer-centric knowledge implementation, contributing to the dynamic and emerging fields of organizational knowledge management, customer relationship management, and information and communication technologies"--Provided by publisher.

Knowledge Management


Knowledge Management
  • Author : Professor Dr.-Ing. Kai Mertins
  • Publisher : Springer Science & Business Media
  • Release : 2013-03-14
  • ISBN : 9783662044667
  • Language : En, Es, Fr & De
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By Robert C. Camp, PhD, PE Chairman Global Benchmarking Network (GBN), Best Practice InstituteTM, Rochester, NY, USA The perception, sharing, and adoption of best practices is mostly attributed to the activity called benchmarking. Obtaining maximum value from best practices is usually attributed to knowledge management. One is an extension of the other. Knowledge management can be looked upon as the management of knowledge about best practices whether in the mind as human capital or as intellectual assets or property. Most organizations now recognize the absolute imperative for the identification and collection of best practices through benchmarking. It can be a strategic strength when practiced and a fatal weakness if not pursued. But there is a serious disconnection in the exchange and adoption process. Despite significant advances in the approaches and technology that pursue improvement (six sigma, process redesign, customer relationship management, etc.), organizations continue to experience great difficulty in successfully transferring leading practices. Some would say these are exemplary, proven, observed, or promising, but, in the final analysis, they are best practices -with the objective of becoming world class. More insight is needed into how leading, or best practices are transferred and adopted - said differently, best practices for knowledge transfer or knowledge management.

Customer Centric Knowledge Management Concepts and Applications


Customer Centric Knowledge Management  Concepts and Applications
  • Author : Al-Shammari, Minwir
  • Publisher : IGI Global
  • Release : 2011-08-31
  • ISBN : 9781613500903
  • Language : En, Es, Fr & De
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"This book is a comprehensive collection addressing managerial and technical aspects of customer-centric knowledge implementation, contributing to the dynamic and emerging fields of organizational knowledge management, customer relationship management, and information and communication technologies"--Provided by publisher.