Crucial Conversations Tools for Talking When Stakes Are High Books

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Crucial Conversations Tools for Talking When Stakes Are High Second Edition


Crucial Conversations Tools for Talking When Stakes Are High  Second Edition
  • Author : Kerry Patterson
  • Publisher : McGraw Hill Professional
  • Release : 2011-09-16
  • ISBN : 9780071772204
  • Language : En, Es, Fr & De
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The New York Times and Washington Post bestseller that changed the way millions communicate “[Crucial Conversations] draws our attention to those defining moments that literally shape our lives, our relationships, and our world. . . . This book deserves to take its place as one of the key thought leadership contributions of our time.” —from the Foreword by Stephen R. Covey, author of The 7 Habits of Highly Effective People “The quality of your life comes out of the quality of your dialogues and conversations. Here’s how to instantly uplift your crucial conversations.” —Mark Victor Hansen, cocreator of the #1 New York Times bestselling series Chicken Soup for the Soul® The first edition of Crucial Conversations exploded onto the scene and revolutionized the way millions of people communicate when stakes are high. This new edition gives you the tools to: Prepare for high-stakes situations Transform anger and hurt feelings into powerful dialogue Make it safe to talk about almost anything Be persuasive, not abrasive

Crucial Conversations


Crucial Conversations
  • Author : Kerry Patterson
  • Publisher : Tata McGraw-Hill Education
  • Release : 2002
  • ISBN : 9781259005213
  • Language : En, Es, Fr & De
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Crucial Accountability Tools for Resolving Violated Expectations Broken Commitments and Bad Behavior Second Edition Paperback


Crucial Accountability  Tools for Resolving Violated Expectations  Broken Commitments  and Bad Behavior  Second Edition   Paperback
  • Author : Kerry Patterson
  • Publisher : McGraw-Hill Professional
  • Release : 2013-05-24
  • ISBN : 9780071829311
  • Language : En, Es, Fr & De
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Hold anyone accountable. Master performance discussions. Get RESULTS. Broken promises, missed deadlines, poor behavior--they don't just make others' lives miserable; they can sap up to 50 percent of organizational performance and account for the vast majority of divorces. Crucial Accountability offers the tools for improving relationships in the workplace and in life and for resolving all these problems--permanently. PRAISE FOR CRUCIAL ACCOUNTABILITY: "Revolutionary ideas ... opportunities for breakthrough ..." -- Stephen R. Covey, author of The 7 Habits of Highly Effective People "Unleash the true potential of a relationship or organization and move it to the next level." -- Ken Blanchard, coauthor of The One Minute Manager "The most recommended and most effective resource in my library." -- Stacey Allerton Firth, Vice President, Human Resources, Ford of Canada "Brilliant strategies for those difficult discussions at home and in the workplace." -- Soledad O’Brien, CNN news anchor and producer "This book is the real deal.... Read it, underline it, learn from it. It's a gem." -- Mike Murray, VP Human Resources and Administration (retired), Microsoft

Crucial Conversations Tools for Talking When Stakes are High


Crucial Conversations  Tools for Talking When Stakes are High
  • Author : Kerry Patterson
  • Publisher : McGraw Hill Professional
  • Release : 2002-06-18
  • ISBN : 0071415831
  • Language : En, Es, Fr & De
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Foreword by Stephen R. Covey, Author of The 7 Habits of Highly Effective People A PAPERBACK ORIGINAL "Most books make promises. This one delivers. These skills have not only helped us to change the culture of our company, but have also generated new techniques for working together in ways that enabled us to win the largest contract in our industry's history."--Dain M. Hancock, President, Lockheed Martin Aeronautics A powerful, seven-step approach to handling difficult conversations with confidence and skill "Crucial" conversations are interpersonal exchanges at work or at home that we dread having but know we cannot avoid. How do you say what needs to be said while avoiding an argument with a boss, child, or relationship partner? Crucial Conversations offers readers a proven seven-point strategy for achieving their goals in all those emotionally, psychologically, or legally charged situations that can arise in their professional and personal lives. Based on the authors' highly popular DialogueSmart training seminars, the techniques are geared toward getting people to lower their defenses, creating mutual respect and understanding, increasing emotional safety, and encouraging freedom of expression. Among other things, readers also learn about the four main factors that characterize crucial conversations, and they get a powerful six-minute mastery technique that prepares them to work through any highimpact situation with confidence.

Crucial Conversations Tools for Talking When Stakes Are High Second Edition 2nd Edition


Crucial Conversations Tools for Talking When Stakes Are High  Second Edition  2nd Edition
  • Author : Kerry Patterson
  • Publisher :
  • Release : 2011
  • ISBN : OCLC:1103547720
  • Language : En, Es, Fr & De
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The New York Times and Washington Post bestseller that changed the way millions communicate "[Crucial Conversations] draws our attention to those defining moments that literally shape our lives, our relationships, and our world. ... This book deserves to take its place as one of the key thought leadership contributions of our time."--The Foreword by Stephen R. Covey, author of The 7 Habits of Highly Effective People "The quality of your life comes out of the quality of your dialogues and conversations. Here's how to instantly uplift your crucial conversations." -Mark Victor Hansen, cocreator of the #1 New York Times bestselling series Chicken Soup for the Soul® The first edition of Crucial Conversations exploded onto the scene and revolutionized the way millions of people communicate when stakes are high. This new edition gives you the tools to: Prepare for high-stakes situations Transform anger and hurt feelings into powerful dialogue Make it safe to talk about almost anything Be persuasive, not abrasive.