The Evaluation of Worldwide Digital Reference Services in Libraries Books

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The Evaluation of Worldwide Digital Reference Services in Libraries


The Evaluation of Worldwide Digital Reference Services in Libraries
  • Author : Jia Liu
  • Publisher : Elsevier
  • Release : 2007-06-30
  • ISBN : 9781780631127
  • Language : En, Es, Fr & De
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This book outlines and evaluates the digital reference services in libraries worldwide. The work is based on an international collaborative project between two groups from German and Chinese institutions, during which digital reference services provided by nearly 200 libraries all over the world were evaluated. The book also examines the reasons for the resulting differences; it also contains more generic proposals and perspectives on digital reference services. An international, evaluative approach is taken Includes unique information - which has never before being gathered and evaluated Includes a brief introduction to the basic knowledge and development in the field of digital reference service in the library

Digital reference services in academic libraries


Digital reference services in academic libraries
  • Author : Wan Ab Kadir Wan Dollah
  • Publisher : The University of Malaya Press
  • Release : 2012
  • ISBN : 9789831009796
  • Language : En, Es, Fr & De
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Digital Reference Services in Academic Libraries presents the background of DRS, evolution of DRS, the concept of DRS, emerging models of DRS, benefits and limitation of DRS, personalized services, trends and challenges, technological developments, evaluation and guidelines, effectiveness and DRS in academic libraries. The case study examined the existing status of digital reference services (DRS) in four selected public academic libraries in Malaysia. Focused is given on the awareness, usage, users’ perception, users’ satisfaction, library’s performance, and looked at the perceived needs, issues and problems faced by librarians and students. The study is important to determine how academic librarians are exploiting the latest information and communication technologies to improve reference service operations. Recommendations are made on the need for the implementation of synchronous DRS, enhancing the role of DRS, marketing and promotion, staff training, user education programmes and cooperation. The main contribution of this book is the assessment of effectiveness of DRS in academic libraries in Malaysia, the identification of perceived needs, issues and problems and suggestions on the areas of improvement in the use of DRS. In the process, a conceptual model for the effectiveness of the implementation of DRS in academic libraries in Malaysia is presented. The author also proposes directions for future research in the area of DRS.

Reimagining Reference in the 21st Century


Reimagining Reference in the 21st Century
  • Author : David A. Tyckoson
  • Publisher : Purdue University Press
  • Release : 2015
  • ISBN : 9781557536983
  • Language : En, Es, Fr & De
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Libraries today provide a wider variety of services, collections, and tools than at any time in the past. This book explores how reference librarianship is changing to continue to help users find information they need in this shifting environment.

E Reference Context and Discoverability in Libraries Issues and Concepts


E Reference Context and Discoverability in Libraries  Issues and Concepts
  • Author : Polanka, Sue
  • Publisher : IGI Global
  • Release : 2011-09-30
  • ISBN : 9781613503096
  • Language : En, Es, Fr & De
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Examines the issues of reference context and discoverability in school, public, and academic libraries, as well as within the reference publishing community.

Digital Libraries Technology and Management of Indigenous Knowledge for Global Access


Digital Libraries  Technology and Management of Indigenous Knowledge for Global Access
  • Author : Tengku Mohd. T. Sembok
  • Publisher : Springer
  • Release : 2003-12-01
  • ISBN : 9783540245940
  • Language : En, Es, Fr & De
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This book constitutes the refereed proceedings of the 6th International Conference on Asian Digital Libraries, ICADL 2003, held in Kuala Lumpur, Malaysia in December 2003. The 68 revised full papers presented together with 15 poster abstracts and 3 invited papers were carefully reviewed from numerous submissions. The papers are organized in topical sections on information retrieval techniques, multimedia digital libraries, data mining and digital libraries, machine architecture and organization, human resources and training, human-computer interaction, digital library infrastructure, building and using digital libraries, knowledge management, intellectual property rights and copyright, e-learning and mobile learning, data storage and retrieval, digital library services, content development, information retrieval and Asian languages, and metadata.